Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent for dispatch within 24 to 48 hours after the order is placed. The manufacturer and postal service process the orders, which takes an additional 2–4 days.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.

IMPORTANT NOTICE:

In an effort to bring you a wider variety sooner, to continue to offer you the best prices in the current climate and to bring back free shipping, all items in our New Arrivals - Summer 2023 and New Arrivals - Winter 2023 collections will be shipped from our International Warehouse. All other items will continue to be shipped from our local warehouse in Australia. 

If you have an urgent enquiry about your parcel please email us at info@chicbubs.com .

ESTIMATED SHIPPING TIMES

  * Please note that due to currency fluctuations the prices above may vary slightly. 

• International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination and are the responsibility of the recipient.
• In the event where a parcel is not claimed/rejected/refused by the receiver, the postal service will attempt re-delivery. If the postal service and/or our team is unable to arrange a re-delivery, the parcel will be returned to Chic Bubs. Consequently, there will be a $25 return fee deducted from your store credit to cover return shipping. This is non-negotiable.
• If an Australia Post package is Returned To Sender, please note that you will be issued a store credit however this credit will not include the initial shipping cost. You will be credited the order subtotal, before shipping. 
• Please note, Chic Bubs is not responsible for any delays caused by the postal service, especially during high volume season. The above are the best delivery estimations available.
• Chic Bubs is not liable for any loss or damage to parcels that have been confirmed as successfully delivered by the postal network. Parcel theft is quite common these days so please ensure there is a safe location for the parcel to be left in the event that no one is home on delivery.

TRACKING INFORMATION 

To track your order once shipped please use the relevant Postal Service :

USPS: https://www.usps.com/manage/

AUSPOST :https://auspost.com.au/mypost/track/#/search

Canada Post: https://www.canadapost.ca/trackweb/en#/home